rd77's Privacy Policy & Personal Data Protection

While you use the rd77 platform, we collect various types of personal information. The purpose of this collection is to provide you with a safe, personalised, and uninterrupted gaming experience.

1.1 Registration Information

When creating an account, we collect the following information from you:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Valid email address
• Mobile phone number
• Password (stored in encrypted form — never readable in plain text)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)

1.2 Automatically Collected Information

When you log in to or browse rd77, certain information is automatically recorded by technical means:

• IP address and device type
• Browser version and operating system
• Website browsing patterns and session duration
• Cookies and local storage data
• Referrer URL and click patterns

1.3 Transaction Information

A record of every financial transaction (deposit or withdrawal) is stored in our system. This includes the transaction amount, time, payment method used, and transaction status. This information is essential for fraud prevention, account security, and customer service.

rd77 uses the information you provide only for specific and lawful purposes. We never sell your information to third parties without authorisation.

• Service Delivery: Managing accounts, processing transactions, and keeping gaming services running without interruption.
• Identity Verification: Confirming age and maintaining a secure login process.
• Customer Support: Assisting with support provided via 24/7 live chat and email.
• Security Monitoring: Detecting suspicious activity and preventing fraud.
• Legal Compliance: Meeting applicable regulations and legal obligations.
• Service Improvement: Continuously improving platform performance and user experience.
• Communications: Sending important account-related notifications and updates.

rd77 follows industry-leading technology and practices to protect your personal information.

3.1 Encryption Technology

SSL (Secure Sockets Layer) encryption technology is used across our entire platform. This means all information transmitted between your browser and our servers is fully encrypted and cannot be read or altered by any unauthorised party.

3.2 Payment Information Security

During transactions via bKash, Nagad, Rocket, Upay, or bank transfer, your financial information is protected with the highest standard of encryption. We never store your complete payment credentials directly — only the necessary reference information is kept in tokenised form.

3.3 Access Controls

Among our internal staff, only those who require access to specific information for their work are permitted to access it. Every access is logged and reviewed regularly.

3.4 Regular Security Reviews

Our technology team regularly tests system security and resolves any vulnerabilities promptly. We follow the latest cybersecurity standards.

rd77 does not sell or rent your personal information for any commercial purpose. However, limited information may be shared in the following specific circumstances:

4.1 Payment Processors

The necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your deposits or withdrawals. These partners handle your information in accordance with their own privacy policies.

4.2 Technology Service Providers

Game software providers and technology service companies may access the minimum necessary information required to operate the platform. All such partners are bound by strict confidentiality agreements with rd77.

4.3 Legal Obligations

If it is required to provide information under applicable laws in Bangladesh or by court order, we are obliged to supply the necessary information to legal authorities. In such cases, we will make reasonable efforts to notify you in advance, where legally permitted.

The rd77 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on your next visit.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. This includes maintaining login sessions, security verification, and basic site functions. Without them, rd77 cannot operate properly.

5.2 Functionality Cookies

These cookies are used to remember your preferences and settings, such as language preferences and display settings. They make your experience more personalised.

5.3 Analytics Cookies

Analytics cookies are used to understand usage patterns on the platform. This helps us improve our services. This information is always collected in aggregated and anonymous form.

You can control or delete cookies through your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work properly.

We retain your personal information for as long as it is necessary for service delivery or as legally required. Different retention periods apply to different types of information:

• Account Information: While the account is active and, after closure, for the period prescribed by applicable law.
• Transaction Records: Retained for the long term in accordance with financial regulations.
• Communication Logs: Customer service conversations are kept for a limited period.
• Technical Logs: Stored for a short period for security and troubleshooting purposes.

Once the specified period has ended, we securely delete your information or anonymise it so that it is no longer personally identifiable.

As a user of rd77, you have several important rights over your own personal information.

7.1 Right of Access

You can contact our support team at any time to find out what information we have collected about you and how it is being used.

7.2 Right of Rectification

If any information in your account is incorrect or incomplete, you can request that it be corrected. We will process your request within a reasonable time.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

7.4 Right to Object

You may object to your information being used for specific purposes, such as marketing communications. We respect your preferences.

To exercise these rights, contact our support team via 24/7 live chat or by emailing [email protected].

rd77 is an adult platform intended only for users aged 21 and above. We do not knowingly collect the personal information of any minor. An age verification process is in place during registration.

If it comes to our attention that a minor has created an account, we will immediately close that account and securely delete all associated information.

rd77 reserves the right to periodically update this Privacy Policy as required. If any significant changes are made, we will notify you in the following ways:

• Displaying a prominent notice on the website
• Sending a message to your registered email address
• Updating the "Last Updated" date on this page

Continued use of the platform after changes are published will be considered your consent to the updated policy. We recommend that you review this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is ready to assist in both Bengali and English.

We aim to process your request as quickly as possible. Formal data protection requests are best submitted by email, as this allows us to keep a written record of your request.